Friday Faves is a weekly blog feature in which I share two favorite things. One is personal; the other is publishing industry related, but not promotional. Fridays are a no-promo zone on Carabristol.com. You can expect lots of photos, anecdotes & tips. To be notified of Friday Faves and other posts, subscribe to my blog. The sign-up box is located at the top right of sidebar (along with my newsletter signup). Click to see previous Friday Faves.
Today’s personal fave is…Sunsets!
Okay, who doesn’t like a beautiful sunset? Our current house doesn’t face the right way, so we miss most of them, but our previous two houses faced west. We had a full on view of the colorful western sky (paid for by the burning glare of the sun in the summertime). I don’t often have a camera ready when I see a spectacular sunset, but I have been able to catch a few shots.
An Idaho sunset
The dining room view from our previous house in Washington state.
From somewhere in the Pacific Northwest. We were on our boat.
A Missouri sunset – Ha! I caught one.
Today’s publishing fave is…Amazon Author Central
Authors love to bash the 800-pound gorilla that is Amazon.com, and I have had my frustrations with them too, but when I’ve had a problem, my go-to source is Author Central. They are friendly, fast, and responsive. If you live in the U.S. you can call them and speak to a real person. If you live outside of the US, you’ll have to email, but the turnaround is fairly fast. Where Kindle Direct Publishing is slow to respond, and KDP’s answer is often to cite policy, Author Central’s service is personal and helpful. It’s almost like Author Central is the “good cop” to KDP’s “bad cop.”
While many issues must be “fixed” by KDP, Author Central can help facilitate the process. When Breeder got adult-tagged and thrown into the Amazon dungeon, Author Central helped me get it out. When unbeknownst to me KDP dropped the price of Stranded with the Cyborg from $4.99 to 99 cents, Author Central helped me fix it.
If you deal with KDP directly, your only recourse is email, which can be slow and the answer unhelpful But, if you call Author Central, explain your problem, they’ll transfer your call to KDP, where you can speak to a real person. No more sitting by the computer waiting for that policy statement email.
Keep in mind, Amazon is in Seattle, Wash. Author Central office hours begin at 8 a.m. PT. KDP comes in at 9 a.m.
To contact Author Central, logon to your Author Central page. Scroll all the way down to the bottom and in little tiny print you’ll see “contact us.” Click on it. You’re given the option of email or phone. They don’t give you their phone number; instead, you put yours in, and they call you immediately.